Watch 5 no notifications

[Stephieloohoo]

Anyone else have the brand new watch 5? I'm not getting any notifications to my watch. I've done every troubleshooting possible. All alerts are on/loud, apps have permission, no other watch is connected, etc and I'm still not getting alerts. Quite frustrating for something brand new.

[Stephieloohoo]

I'm glad you figured it out! I had mine remote accessed from someone at Samsung and they still couldn't find the issue. I'm thinking I just got a faulty watch 😞 I'll know soon

[Samsung_Moderator · Accepted solution]

Hello, We understand how frustrating not receiving notifications can be. Here are some troubleshooting steps you can try to get the notifications working. https://thedroidguy.com/samsung-galaxy-watch-not-receiving-notifications-from-phone-anymore-1096117

Also, be sure you are wearing the watch correctly. https://www.samsung.com/us/support/answer/ANS00084602/ The watch should be placed approximately 1 inch above the wrist.

If the notifications are still not working after completing all of the troubleshooting, Submit an error report after replicating the issue
Galaxy Wearable app > Go to menu (top left 3 lines) > Contact us>> Error reports