Watch 8 classic side buttons stuck

[userburenZzOSl]

Hi all, I am running into an issue where my side button are constantly getting stuck. Especially the bottom one. When it's stuck, there is no tactile feed back. And I would have to press it harder than usual to trigger it. Anyone else have this issue or recommendation on how I should fix it? I went into the Samsung store and they couldn't find anything wrong. Said they clean it but the problem came back.

[LongHiker · Accepted solution]

@userburenZzOSl You probably need to contact Samsung support and have the device evaluated. 

For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.

Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/