Original topic:

Watch Active 2: Back glass covering sensors falls off after about a year of regular use.

(Topic created on: 5/10/21 12:21 PM)
user3czucooFqn
Astronaut
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Galaxy Watch

Own the problem, Samsung. The loosening of the back glass cover from the Active Watch 2 from human sweat and/or living in a humid area is an issue. The liquid, usually after about a year of use just after the "warranty" expires, erodes the seal and the backing falls off! This is not "An Act Of God," nor is it something humans can control. YOU need to design a better backing for a watch you tout as "waterproof." Seriously, you're not going to accept any responsibility and help people get the repairs they need or a replacement because of YOUR poor design? Shame on you! I will not buy another Samsung watch because of the way you've treated us.

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