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Original topic:

Watch Active 2 how to stop workout

(Topic created on: 11/12/20 2:04 PM)
BobGates153
Cosmic Ray
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Galaxy Watch

When I start a workout, or when a workout auto starts, I can't figure out how to stop it. I press the back button or the widgets button, but neither one stops the workout. Sometimes if I go to the widget  and press the back button, it will give me the red "finish" option, but not reliably. If I push enough buttons long enough eventually I can get it to stop, but there must be some simple way to end the workout?

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BobGates153
Cosmic Ray
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Galaxy Watch

OK, I have done more research and it seems like you can't manually stop a workout that starts automatically, as I have been doing.

 

That seems pretty stupid to me, but there you have it. I will just have to always remember to start my walking exercise if I want to be able to pause and stop it when I choose.

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Hello,

 

Try fully backing up the watch and perform a reset to see if that helps any.

 

  1. From the watch screen, press the Home button to open the Apps screen.
  2. Double-tap the Settings icon.
  3. Tap General.
  4. Tap Reset.
  5. Tap the Checkmark icon. to confirm. If applicable, set up your device.

 

 

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BobGates153
Cosmic Ray
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Galaxy Watch

Thanks, I'll try that. 

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Awesome! Let me know the outcome.

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BobGates153
Cosmic Ray
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Galaxy Watch

I did the reset and it didn't help. This is very frustating.

 

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SamsungAdam
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Samsung Moderator
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Galaxy Watch

Thank you for following up. Do have the workout screen up on your watch when you are experiencing these symptoms?


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BobGates153
Cosmic Ray
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Galaxy Watch

I allow the walking exercise to start automatically.

 

By the time I end the walk, the clock face has come on and the little green walking icon is at the bottom of the screen.

 

I can then click that icon to bring up the exercise, showing time, distance, etc. If I click the upper/home button, it takes me back to the clock but does not stop the exercise.

 

If I click the lower app button, it takes me to the app screen.

 

If I swipe right to the Health Widget, then click on "Walking," it starts a new walk.

 

The only way I have found to stop the walk is to do that, start a new walk, then click the home button and it allows me to stop that just begun walk.

 

Since I can get the red "Finish" button if I click the upper back button right after I start a new walk, I think that pressing that button should stop a walk that has been going for a while, but it does not, it simple returns me to the clock face with the green walking icon at the bottom.

 

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SamsungAdam
Samsung Moderator
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Galaxy Watch

Have you tried long pressing the back button to stop the current workout you are in?


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BobGates153
Cosmic Ray
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Galaxy Watch

No, I haven't but I will try that. Since it does work to stop the workout if I click it right after the exercise starts, I won't be able to check to see if this works until I actually do another workout. But I will try it and let you know if it works. Thanks for trying to help me with this.

 

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SamsungAdam
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You're welcome. Just keep me posted once you have another workout and we are always happy to assist you further.


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