Showing results for 
Search instead for 
Did you mean: 

Watch Back Cover Falls Off

Recently I purchased a new Galaxy Active 2 LTE watch from Best Buy.  Within a month the rear cover slid off while I was wearing it.  Fortunately, I had purchased a warranty with the watch when I bought it and I was able to return it for a full refund to Best Buy.  I noticed that the problem seems to be widespread based on this website.  I liked the function the watch provided me and I would like to buy another if I thought the problem has been solved.  Does anybody know whether or not Samsung has addressed this problem on the newer Active 3 Galaxy watches?  I called Samsung customer support and they claimed to be unaware of the problem.  --Bob