- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-23-2019 01:17 PM in
Galaxy WatchI have LTE version of the Galaxy Watch and I prefer to use LTE to connect to the phone. All the notification and etc still work fine. However syncing with the Samsung health app does not work like it did with the Gear S3 LTE version.
It tries to sync but never updates the information, like steps and heart rate and etc. All the apps have been updated I have reset my watch several times and it still fails to update properly over wifi or LTE.
I have the lates version of software on the watch. As of 2/23/19
Solved! Go to Solution.
1 Solution
Accepted Solutions

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
02-23-2019 01:20 PM in
Galaxy WatchI would recommend reaching out to our S-Health team directly at 855-795-0509.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
02-23-2019 01:20 PM in
Galaxy WatchI would recommend reaching out to our S-Health team directly at 855-795-0509.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-14-2020 12:16 PM in
Galaxy WatchHello! Were you able to get a solution for this??
