Solved: Watch LTE + Samsung Health Sync - Samsung Community

etperez22 · ‎02-23-2019

I have LTE version of the Galaxy Watch and I prefer to use LTE to connect to the phone. All the notification and etc still work fine. However syncing with the Samsung health app does not work like it did with the Gear S3 LTE version.

It tries to sync but never updates the information, like steps and heart rate and etc. All the apps have been updated I have reset my watch several times and it still fails to update properly over wifi or LTE.

I have the lates version of software on the watch. As of 2/23/19

SamsungAdam · ‎02-23-2019

I would recommend reaching out to our S-Health team directly at 855-795-0509.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungAdam · ‎02-23-2019

I would recommend reaching out to our S-Health team directly at 855-795-0509.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

usery3URnNJpXO · ‎01-14-2020

Hello! Were you able to get a solution for this??

Original topic:

Watch LTE + Samsung Health Sync

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