Original topic:

Watch active 2 screen not responding to touch

(Topic created: 08-30-2021 07:08 AM)
retronetwalker
Constellation
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Galaxy Watch

The screen stopped responding to touch. Apps are opening on their own. Notifications are still going to the watch but I cant touch to access it. The buttons on the side are still working though.

Tried everything with no success and now that the watch has been reset and still have no touch I can't even link it with any phone...

Please help.

2 Replies
clarinetero
Constellation
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Galaxy Watch

I am having the same exact problem with my galaxy watch active 2. I even tried to factory reset it but this didn't fix the problem. The issues started right after I updated the galaxy wearables app.

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userXC4v6AGDt6
Constellation
Options
Galaxy Watch

I just posted about the same issue.  Updated the galaxy wearables app and my touchscreen stopped working on galaxy active2.  side buttons still worked so able to restart and even try factory reset but touch screen is still unresponsive.  Talking with support and they said it would cost money to get it serviced

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