Original topic:

Watch active 2 touch screen does not work

(Topic created: 07-14-2021 05:29 PM)
userZtJsAfeF0F
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Galaxy Watch

My active 2 touch screen started doing random things. I took it to Samsung Shop to reset the software in case, but did not do anything and they told me that the damage is due significant water intrusion. I called Samsung and they tell me the watch is not water resistant but when I told them you still have it on your website that says the watch is water resistant then they said it is now out warranty. 

Believe it or not, the **bleep** products are always from Samsung and I got fooled by the marketing again. I have many Samsung products and I heavily regret my decision. This is my last Samsung product.  I am not that rich to replace my stuffs every year. I am glad now Google investing heavily on hardware too so very soon we do not need to buy Samsung **bleep**.

A water resistant watch but cannot be used for swimming. Unbelievable. 

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