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Constellation

Watch burn

Hi guys

 

Please can you help, my galaxy smart watch is burning my wrist, and has now turned into a blister.  I don't wear it at night and it's always clean. Any advice would be appreciated 20200214_213048.jpg

 

20200214_213045.jpg

 

3 REPLIES 3
Comet

Re: Watch burn

I would definitely take this to a service center or sent it in for repair. It's not safe to use as of now so get into contact with Samsung ASAP.

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Samsung Moderator
Samsung Moderator

Re: Watch burn

Hello there, I'd like to look into this further for you. Could you send me a private message with the full model code and serial number for your watch?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Samsung Moderator
Samsung Moderator

Re: Watch burn

Hey, just wanted to follow up. Are you still needing further assistance?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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