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Constellation

Watch burned my wrist

My galaxy watch 2 burned my wrist. It felt like a bee sting. A very sharp pain. It made a blister on my wrist. The watch then got very hot and rebooted. Does anyone know if there is a solution to this problem?

3 REPLIES 3
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Asteroid

Re: Watch burned my wrist

it could be a chemical burn from not cleaning the watch. this is common with fitbits
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Astronaut

Re: Watch burned my wrist

no.. sounds like you have been letting the direct sun get to it.. try not leaving it in the heat
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Samsung Moderator
Samsung Moderator

Re: Watch burned my wrist

Hello!

 

Thank you for reaching out, I can understand doing so experiencing these symptoms. I would like to assist and get this case over to our specialist team to assist your further. Could you please provide me with the following information to do so in a private message? https://bit.ly/2SUXRar  

 

Model number:
IMEI or Serial number:
Full name:
Complete physical address:
Contact phone number:
Alternate phone number:
Email address:

Photos of the symptom:
 

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