Same thing. Just using a radio app on 4G overheats the phone. I can only talk for a couple of minutes with 4G on. If I turn it off, it won't overheat as quickly. Reboots to kill apps does nothing. I do have a warranty on my Credit card so even though t-mobile wont allow a return, the Credit Card will fully refund me, but it isn't my first option.
Samsung, you are an awesome company and I have purchased many things from you, but you should fully test your products before release.
I also beleive you should do something to compensate those of us who have this issue, like a significant price cut on the next version, assuming it works.
hi there. I had the same situation.
my gear is galaxy watch lte version.
When I went jogging and connected the watch to play music with my bluetooth earphones, the overheating notice popped up.
may I know if there is any solution to this matter?
Thank you so much for reaching out for assistance.
Can you please send us a private message with the below information here: http://bit.ly/2JH2rq2
LTE or Bluetooth:
This is happening to me too. I've had my active2 watch 2 weeks. Randomly overheats even while resting or doing nothing. Keeps coming up with the message then shuts the device off.