cancel
Showing results for 
Search instead for 
Did you mean: 
userRHxzxOGNtk
Constellation

Watch overheating and draining fast using LTE

I purchased my watch on Feb 6th only have had it a few days . Whenever I disconnect from Bluetooth and it connects to LTE I can make a phone call for less the 45 seconds before it give me a warning that the deivce is hot to hit ok and it drops the call.

 

I just got this watch and it should not be doing this... And today my battery drains Fromm 100 to 0 in like 3 hours or less recharged it to 50 percent then it lasted another hour or so ..

 

 

Can Someone please help

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Watch overheating and draining fast using LTE

Hello there, have you attempted to reset the device? Also just to clarify you are only receiving the overheating error when your watch is utilizing LTE correct? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...