Original topic:

Watch overheating and going on limp mode

(Topic created on: 1/23/21 2:45 PM)
userCPLmSZLTkX
Constellation
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Galaxy Watch

Hi my watch had been working fabulously till last month when it started overheating even without being out in the sun. Notification pope's up saying watch is overheating and goes into battery save mode. Even after full charge, the system drains out with in an hour. 

The watch nearly burnt my wrist. Software is uptodate. Have tried resetting the watch and reconnecting to the phone. Nothing works. Can you help. 

3 Replies
SamsungMoon
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Hello!

 

Thank you for reaching out, I can understand doing so experiencing this symptom. I would be happy to look into this further for you, could you please provide me with your model and serial number in a private message to do so? https://bit.ly/2SUXRar 

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userdjbI1CAo3k
Constellation
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Galaxy Watch

My watch just started doing the same thing. My watch is only a year old too.

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SamsungMoon
Samsung Moderator
Samsung Moderator
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Galaxy Watch

If you are experiencing the same symptom feel free to send me a private message with your model and serial number to look into this further for you. 

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