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Cress
Constellation

Watch screen stays black

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Battery fully charged and 3-4 hours in my watch would receive calls but the screen stays black. I try turning on/off but nothing. I YouTube how to fix it but still nothing. It's not dead because it still receive alerts; any idea how to fix this issue?

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Samsung Moderator
Samsung Moderator

Re: Watch screen stays black

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Honestly repairs would be recommended, it sounds like the screen itself needs replacing. You're welcome to private message me here with the full model code and serial number for more details: http://bit.ly/2igAXKH


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: Watch screen stays black

JUMP TO SOLUTION

Honestly repairs would be recommended, it sounds like the screen itself needs replacing. You're welcome to private message me here with the full model code and serial number for more details: http://bit.ly/2igAXKH


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
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