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Constellation

Watch sensors dead

Who do I talk to about this watch? Sensors dead.no response from the company.please advise

4 REPLIES 4
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Community Manager
Community Manager

Re: Watch sensors dead

Hello, our moderators are happy to assist you. Can you Message one of us with more details about what's happening along with your model and serial number? 

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Constellation

Re: Watch sensors dead

 

 

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Samsung Moderator
Samsung Moderator

Re: Watch sensors dead

Hello! 

 

Thank you for the response, could you please provide me that information along with more details on the symptoms you are experiencing in a private message so I can assist you further? https://bit.ly/2SUXRar  

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Constellation

Re: Watch sensors dead

Sorry for the duplicate message.

The watch doesnt recognize that im wearing it. No heart monitor or stress monitor

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