I purchased my Galaxy Active2 in December 2020. I have used it to exercise and swim at least twice a week until last week when I checked to see my lap progress while swimming and the watch rebooted and wouldn't come back on. I swim on the surface for 30 mins and always use the water swimming feature and follow directions after using the watch after swimming. Despite doing this, Samsung will not honor the warranty and fix my watch without paying $208. I spoke to numerous employees and no one will help. Did anyone get their watch replaced for free? I googled and see that other people have had the same problem. I have a Galaxy cellphone and a Samsung tablet. I'm really upset with Samsung's customer service and don't plan to purchase any more products from them.
I'm a professor and teach hundreds of college students per year and I plan to tell my students (especially the athletes) not to purchase a watch from Samsung!
"IP rating of 68, which means you can bring it with you on adventures and take comfort in knowing that you can carry on using these devices.
Devices backed by an international standard rating of IP68 are deemed fit enough to withstand dust, dirt and sand, and are resistant to submersion up to a maximum depth of 1.5m underwater for up to thirty minutes.
*Based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use. Water or dust damage not covered by warranty."
The watch stopped working with water in it and Samsung refused to repair it on the warranty. This bothered me a lot. I used the Huawei watch for swimming and it was very excellent