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01-14-2021 11:09 PM in
Galaxy WatchI had a Galaxy Watch that was less than 2 months out of warranty. It stopped accepting any charge although it tried to reboot using what appeared to be the correct screen. When I sent it in, they said is was water damage and wanted $200. I baby all my Samsung phones and watches. The watch wasn't dropped and was never submerged in water. I live in the desert so it didn't get rained on. I don't recall ever splashing a significant amount of water on it. If I got any water drops on it, I wiped it off quickly. So I don't understand why this watch with its alledged water resistance was diagnosed with water damage. I certainly didn't expect a warranty repair, but the water damage diagnosis seems questionable. (the support person I talked to was in no mood to discuss why they decided on water damage). Can anyone maybe clarify for me?

