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Weight watchers compatibility

(Topic created on: 6/7/20 12:09 PM)
userCS5o4S4216
Constellation
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Galaxy Watch

I recently bought the newer samsung galaxy watch. The active 2. I bought it, to help me track my work outs, and so people can get ahold of me without having my phone on me. I absolutely love this watch, but I noticed its not compatible with weight watchers, or WW. I contacted them and asked why and they said both parties are working on it and it would be beneficial for me to ask about it with samsung as well. She said it was a commonly asked question.

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.



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17 Replies
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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usertVDCeELOX0
Constellation
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Galaxy Watch

...this is your response to every suggestion I've found in regards to syncing up with WW. Can you provide further information? Is this in the works? What needs to be done to make this a reality?


@SamsungRei wrote:

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.


 

userHFvFqbIXPS
Constellation
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Galaxy Watch

I wish I had never bought this Samsung watch. As a member of WW, I would really benefit from having the capability to sync up with the WW app!! How annoying and aggravating!! Wish I could return this as it seems there is no effort being made to work on this issue, which obviously OTHERS are bothered by TOO!! Uggghhhhhhh. Should a bought a FitBit. Just told my husband to in fact.

userhPOlN0mYB7
Constellation
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Galaxy Watch

I found your post a little late but I use mapmyrun to sync with ww to log my workouts.

usersfzedLkFU9
Astronaut
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Galaxy Watch
just because you don't see it being worked on doesn't mean it isn't. i still would take a samsung watch over most of the others. I've owned fitbits and other brands but my samsung watches have been the best. just because it does sync with the ww app now, doesn't mean it won't soon.
user0bntdoFtKx
Constellation
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Galaxy Watch

I have the galaxy watch as well, and am extremely disappointed that it is not compatible. I have no was to track my steps and have to use generic calculations to track activity. Very disappointed. I may need to go back to the fitbit.

userJy6qZmJNGS
Asteroid
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Galaxy Watch
Agreed this is needed.
userSzHHpCB7dv
Astronaut
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Galaxy Watch

This is disappointing I just signed up for WW today and to see there is no solution and nothing from Samsung is disappointing 🤬

userJy6qZmJNGS
Asteroid
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Galaxy Watch
I downloaded MapMyRun and that syncs my workouts so I can at least get my activity points.