Will Fall Detection, ECG and VO2 Max work with with an iPhone?

[WeatherMike]

I have a Galaxy Watch Active2 and use it with my Apple iPhone XS Max phone. Will Fall Detection, ECG and VO2 Max work with with an iPhone? Or will it only work with a Samsung Smartphone? Because there isn't any setting on the Samsung Wearable app or the watch itself. Unless I'm missing something, you are limited with the watch functions unless you use a Samsung Smartwatch with it.

[SamsungJace · Accepted solution]

Hello, We definitely understand how important this feature is to everyone. We have actually put together a specialized team for all ECG related products. If you're unable to get the application to work properly, and all other features of the watch seem to be working correctly. We'd like for you to contact our specialized team to check this out, and go into some further details about your experience and what you're seeing.  
 
  
 
This team is available for calls Monday Thru Friday 9AM-6PM EST.  
 
1-855-795-0509 option #6 
 
  
 
Alternatively, you can also reach this team by email: 
 
support@samsungecg.zendesk.com  
 
  
 
If you reach out, please make sure to provide your Community Username to the ECG Team!

[userP1ZnnT8hkW]

Hi did you ever find a solution on this? I have the same problem...thanks!

[WeatherMike]

No, I was told that these features only work on a Samsung phone and will not and a iPhone. Pretty much false advertising in my opinion. 

[SamsungRei]

An Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to Private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!