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Astronaut

galaxy watch 3 not working with Samsung Pay

Just wondering why I can't get my samsung galaxy watch 3 to work with samsung pay. called samsung and ATT and it still don't work. i have  a S10 phone and a samsung galaxy watch 3 had the phone since It was released and picked up the watch this past Sunday any one else having this problem 

Thanks in advance 
8 REPLIES 8
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Cosmic Ray

Re: galaxy watch 3 not working with Samsung Pay

Hi. When I added a card to Samsung Pay on my watch, I noticed it specifically stated to use contactless payment to use the watch. It apparently does not have the capabilities my Gear S3 and my phone have.
Interestingly enough, I tried using it at the contactless payment side of the credit card machine and it still did not work. I ended up using my phone to pay.
This is a huge problem. I don't understand how they would remove a feature like that in the new watch.
I'm hoping this is something that could get corrected in a software update and not that it's something I'd have to learn to live with.
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Samsung Moderator
Samsung Moderator

Re: galaxy watch 3 not working with Samsung Pay

The Gear S3 supported MST and NFC technology in Samsung Pay. The Galaxy Watch 3 will only support NFC technology. https://www.samsung.com/us/support/troubleshooting/TSG01001409/



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Cosmic Ray

Re: galaxy watch 3 not working with Samsung Pay

I get that, my question is, why? what is the reason for removing that technology? is it the addition of the "yet to be available" ECG & BP?
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Samsung Moderator
Samsung Moderator

Re: galaxy watch 3 not working with Samsung Pay

Regretfully, I would not have the answer to that question as I am not an engineer nor a developer. I will be happy to mark your question as feedback so that the appropriate team can review it.



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Cosmic Ray

Re: galaxy watch 3 not working with Samsung Pay

I would appreciate that.
Also, when is the ECG feature going to be available?
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Samsung Moderator
Samsung Moderator

Re: galaxy watch 3 not working with Samsung Pay

We are unable to speculate on future updates. 



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Cosmic Ray

Re: galaxy watch 3 not working with Samsung Pay

I mean another question to send as feedback to the appropriate team. Thanks
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Astronaut

Re: galaxy watch 3 not working with Samsung Pay

I can't even add the card to my watch 😒
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