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userMqzAijyhRG
Constellation

galaxy watch swimming problem

hi,

after updating the galaxy watch to one ui, the swimming app is not counting correct at all.

before the update everything was ok.

is this a known problem?

 

10 REPLIES 10
TheRabbi
Halo

Re: galaxy watch swimming problem

  1. It added 100 yards to my swim yesterday (laps have never been right though). I might have to try the swim.com app.
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userTWFg4lofed
Astronaut

Re: galaxy watch swimming problem

I have the same problem. Before the update it was working almost perfectly. Now it is completely useless for tracking swimming.  

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user8tDK262uKb
Asteroid

Re: galaxy watch swimming problem

Likewise. Out of 20 laps, it counted 3. Anyone called customer support?

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userwbwVWgTrIt
Constellation

Re: galaxy watch swimming problem

I have the same problem, worked perfectly before last Tuesday, then after the update it counted 88 lengths instead of 50

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user8tDK262uKb
Asteroid

Re: galaxy watch swimming problem

Another robust bug: if you pause a swimming (pool) workout and then resume, time counting continues normally, but lap counting messes up or stops. Example: did a warmup 300yds (count ok) + paused for 1 min + continued swimming normally 500 yds (watch counted 0 additional laps). 

 

Can it be hardware related?

Or pressing the pause buttonbreaks down the count algo?

 

Samsung, could you please reply. Thanks

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userln1KkH2v3H
Astronaut

Re: galaxy watch swimming problem

My watch has the same problem. Hopefully there will be a new update because this is quite a big error for a sportwatch.

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usercqsdz5mGli
Constellation

Re: galaxy watch swimming problem

Has anybody heard of any fixes for this problem. It is very frustrating 

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userIqoprLyqgr
Constellation

Re: galaxy watch swimming problem

Just installed patch R810XXU1CSG4 announcing "Improved tracking for Swim" and went swimming.

Exactly same issue with random lap count and me swimming 50 meters in 18sec.

Anybody knows what they've improved about swim tracking ??

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usery5qyyKVEgd
Astronaut

Re: galaxy watch swimming problem

Watch is pretty horrible for swimming.  Reads my 1000 freestyle workout in a pool as 25 yards, 1 lap breaststroke but with the correct 22 or so minutes to complete.  Should have stuck with the Garmin...never had any issue.  Avoid this watch if you want it for swimming...

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