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userQW4LlSMhBO
Asteroid

gmail does not vibrate on new emails

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I have a SM-R800 46mm smart watch.  The watch is paired with my Samsung S8+ phone.  I use gmail as the default mail engine (and wish to keep it that way for many reasons).  The watch displays new gmail, but does not vibrate.  How do you enable vibration on new gmail arrivals? (please don't tell me to switch my email client on my phone)

 

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Samsung Moderator
Samsung Moderator

Re: gmail does not vibrate on new emails

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Since you are using the gmail app, you will not get notifications on your watch. Sign in with your gmail account on the stock email app and you should now receive your email notifications. Also, make sure you go into your sound settings on your watch and make sure vibrate and sound is on.

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7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: gmail does not vibrate on new emails

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Try giving this link here a try. Also, are you getting vibrations on any other notifications or is it just on your gmail?

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userQW4LlSMhBO
Asteroid

Re: gmail does not vibrate on new emails

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Hi ... the device vibrates for other applications - just not gmail.  

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Samsung Moderator
Samsung Moderator

Re: gmail does not vibrate on new emails

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Were you able to attempt the steps in the link provided by @SamsungJoJo?

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userQW4LlSMhBO
Asteroid

Re: gmail does not vibrate on new emails

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Yes ... there is no hardware problem and the device vibrates on other notifications.

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Samsung Moderator
Samsung Moderator

Re: gmail does not vibrate on new emails

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Are you using the stock email app that came pre downloaded on the phone?

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userQW4LlSMhBO
Asteroid

Re: gmail does not vibrate on new emails

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No ... I'm using gmail.

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Samsung Moderator
Samsung Moderator

Re: gmail does not vibrate on new emails

JUMP TO SOLUTION

Since you are using the gmail app, you will not get notifications on your watch. Sign in with your gmail account on the stock email app and you should now receive your email notifications. Also, make sure you go into your sound settings on your watch and make sure vibrate and sound is on.

Reply
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