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Original topic:

my gear s3 frontier won't turn on

(Topic created: 01-23-2021 04:08 PM)
Rewardsteam71
Astronaut
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Galaxy Watch
Hi I'm having a problem with my Gear S3 frontier, it will just sit at the boot screen forever and I've tried to put it in recovery mode but it just keeps on going to the infinite boot screen. Does anyone know how to fix this? 

1 Solution


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Solution
SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thank you for reaching out. Service would be recommended for the watch. To set up a service ticket or for more information on setting up service, please contact the customer support line by calling 1-800-786-7864.



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3 Replies
user9jL8jWmyID
Constellation
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Galaxy Watch
i am dealing with the same problem
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Thank you for reaching out. Service would be recommended for the watch. To set up a service ticket or for more information on setting up service, please contact the customer support line by calling 1-800-786-7864.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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DGM
Sun
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Galaxy Watch

Instead of sending you somewhere else, let me give you a couple things to try.

 

#1)  Hold both buttons, (power & back button) at same time.  Continue to hold until the Samung Logo appears and it says "rebooting" -  then let go, and see if watch starts up properly.

 

If that doesn't work:

 

#2)  Put on charger, and while on the charger, do the exact same thing:  press both buttons until the Samsung Logo - Reboot screens shows;  then release and see if this fixes problem.

 

 

If still problems, let me know.... good luck!

 

 

 

Be sure to click  " ✓ Accept as Solution"  when you find an answer that works for you.  - Thanks!