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userarKIw1TTic
Astronaut

nothing happens when selecting an exercise to start

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hello, not sure if there is a setting/permission i havent activated but nothing happens when i try to start tracking any activity in s-health. clicking the play button and screen just goes dark, until i wake up my watch and its still sitting on the start "insert activity" screen with the play button

this is with and without auto detect turn on.

auto detect did work after 10 minutes while at the gym but gave me no workout details which is what i'm looking for (length, steps, cal, etc) while i'm working out.. 

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userarKIw1TTic
Astronaut

Re: nothing happens when selecting an exercise to start

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ya, so cleared cache and power cycled resolved

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2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: nothing happens when selecting an exercise to start

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I would recommend reaching out to our S-Health team directly at 1-855-795-0509.

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userarKIw1TTic
Astronaut

Re: nothing happens when selecting an exercise to start

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ya, so cleared cache and power cycled resolved

Reply
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