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Original topic:

out of memory for software update galaxy active watch 2

(Topic created on: 10/13/20 12:20 PM)
DougF
Constellation
Options
Galaxy Watch
I only have five apps and cannot get the new software update b/c I need 550mb to be removed. I've tried removing apps, but I don't know how to remove/delete photos and or music from my watch to get the additional memory i need to update. I've looked online but have found nothing that helps.
Thoughts?
Doug
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5 Replies
Solution
BigFig
Halo
Options
Galaxy Watch
I can suggest factory resetting the watch, then reconnect and update. That solution, although not ideal, should work.

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DougF
Constellation
Options
Galaxy Watch
thanks for the quick fix!
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BigFig
Halo
Options
Galaxy Watch
you're welcome
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DougF
Constellation
Options
Galaxy Watch
thank you
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Options
Galaxy Watch

To delete several pictures, it saves some tapping if you first mark the ones to delete. This is done by either a long press on a picture or, from the overview page in Gallery, tap on the 3 dots.

From my menory (at least in earlier firmwares) the "Factory Reset" is not a real factory reset in that it doesn't delete the pictures. (It only restores the 3 default graphic files that I always remove. This is on my Galaxy Watch first gen.)

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