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problems having to update my galaxy active watch two

Does anyone why my watch won't update it says couldn't update and say problem but doesn't say what problem so does anyone have any solution I have erased all my music and watch faces off of it and still can't 
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Sun

Re: problems having to update my galaxy active watch two

what watch? Things I would do. Unpair the watch and do a soft reset. Repair watch and try to update.
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Re: Re: problems having to update my galaxy active watch two

is the Samsung galaxy active watch 2
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Cosmic Ray

Re: problems having to update my galaxy active watch two

I started a thread about this very early today.
I've been fighting with this same issue all day, paired to phone or standalone through wi-fi, not completing the update. Hard rebooted/recovery too many times to count at this point.
I am currently finishing up with online support, looks like my watch has to go to repair.
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