cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Cosmic Ray

"check your phone" to make or answer calls?

I've had the Active 2 since January. Today when I went to answer a call on the watch, I got a "check your phone" directing me to finish answering the call on my phone. Answering/placing calls on the watch itself worked fine last I used it. I checked GoodNight, Do Not Disturb, Theatre Mode. Restarted the watch and phone, repaired, checked for updates, etc. Anything I'm missing here? The ability to do that was one of the reasons I purchased.

16 REPLIES 16
Highlighted
Constellation

Re: "check your phone" to make or answer calls?


z
Reply
Loading...
Highlighted
Cosmic Ray

Re: "check your phone" to make or answer calls?

?

Reply
Loading...
Constellation

Re: "check your phone" to make or answer calls?

make sure the phone account for the watch is on.
Reply
Loading...
Highlighted
Cosmic Ray

Re: "check your phone" to make or answer calls?

@truebluepj 

Is this the same as the setting in bt?  or is this somewhere else?

 

Reply
Loading...
Highlighted
Constellation

Re: Re: "check your phone" to make or answer calls?

look on the app on the phone and see if your account on your watch is active.
Reply
Loading...
Highlighted
Cosmic Ray

Re: Re: "check your phone" to make or answer calls?

The wearable app or the phone app?

 

Reply
Loading...
Highlighted
Constellation

Re: Re: "check your phone" to make or answer calls?

thank you! finally problem solved, I appreciate your help
Reply
Loading...
Highlighted

Re: "check your phone" to make or answer calls?

I have no idea why it would have changed but also check in your phone's detailed settings of the bluetooth connection to your watch that phone services is enabled.

Reply
Loading...
Highlighted
Cosmic Ray

Re: "check your phone" to make or answer calls?

On my phone in the bt for the watch, it says connected for calls and calls is toggled on.

Reply
Loading...