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Original topic:

rebooting loop galaxy watch active2

(Topic created: 04-16-2021 07:50 AM)
usereZITE7AALs
Constellation
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Galaxy Watch

My watch will not stop a reboot loop every since the last software update I have let it drain all power and then it will restart and load the watch face but within a couple minutes it starts the rebooting cycle again. How can I get my watch back to normal this has been happening for 3 weeks now.Smiley Sad

4 Replies
Solution
MrZell
Black Hole
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Galaxy Watch

Hey there!
 

If your device is stuck in a boot loop power cycle, I would recommend giving this troubleshooting article below a try:

https://www.samsung.com/us/support/troubleshooting/TSG01003223/

If the symptoms persist, it is recommended to have the watch evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html. I do apologize for any inconvenience. 


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aerateddoubt
Astronaut
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Galaxy Watch
This is happening to me as well. I did not download any apps and holding down the power button does nothing. started randomly while I was driving as its been flashing "rebooting" every few seconds for hours.
userjetxRBVqgR
Constellation
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Galaxy Watch

Happening to me as well .. I have sent a private message as mentioned above.. let us see if anything useful happens after that

SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

@userjetxRBVqgR We have received your private message and responded to you there.



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