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sleep tracking issues: Galaxy watch 3

(Topic created: 06-29-2021 07:58 PM)
Jetsouth
Asteroid
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Galaxy Watch
For four days now, I've had issues with the sleep tracking on the galaxy watch 3. The first night (10/7) it stopped recording in there middle of the night. The second night, it didn't track any sleep at all. The third day/night, it recorded me watching an hour plus of me watching TV on the couch as sleep. Finally last night, again it didn't track any sleep. I've also noticed it starts recording prior to going to bed and after waking up. I just reviewed my update history, and there was a phone security update on 10/7 G975U1/ATT. There seems to be a pattern developing. This is getting frustrating. Are these forums monitored or is it just yelling frustrations into an echo chamber? Is there any official response from Samsung? Would like this fixed ASAP, any suggestions?


Update: 5th night no tracking of sleep (it eventually did updated, took a few hours.)
Well yesterday (6th day), it tracked me playing video games for a number of hours as sleeping, so by it's account I slept 17 plus hours yesterday/today.
10 Replies
vwbusguy
Constellation
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Galaxy Watch
I'm with you. I recently upgraded to the Galaxy Fit2 and it hasn't synced my sleep for the past two nights. My phone is a Galaxy S20+. Seems to be a Samsung Health issue. It looks like it's syncing everything else fine, except for the sleep data.
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userjxLHPR1IoQ
Constellation
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Galaxy Watch
having the same issue with my watch 3. spent alot of money on this watch, very frustrating it won't do what it is supposed to!
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userBpREJvJwoN
Asteroid
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Galaxy Watch
Samsung doesn't care
userBpREJvJwoN
Asteroid
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Galaxy Watch
They have our money now so they could care less. They just want us to buy the new one!
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userBpREJvJwoN
Asteroid
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Galaxy Watch
I'm really starting to not like this company anymore.
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Nano
Cosmic Ray
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Galaxy Watch
I am having the same issue now. Was a fix for this ever found?
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userC7TLjgCzG5
Constellation
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Galaxy Watch
Same!
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userlr4Z5F4tDz
Constellation
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Galaxy Watch

I waited till Watch 3 to buy one thinking Samsung would have removed the kinks like this by now. They did not enable the ECG in Australia yet. On top of that since an update a few days ago, the battery is draining in a day and it has not tracked the sleep in 3 nights 😞

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Jetsouth
Asteroid
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Galaxy Watch
Well don't worry, your watch 3 is out of date now. With Samsung switching to Google os, they will not be updating the watch 3 to the new OS. They say 3 years of support...Yea right!
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