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Original topic:

watch keep shocking me

(Topic created on: 4/2/21 3:07 PM)
user91Gulvefeg
Astronaut
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Galaxy Watch

Help me. I can't wear the watch anymore...it keeps shocking me....is there any solution.

David

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Tiaza
Asteroid
Options
Galaxy Watch
I had that happen with a Fitbit band, too, as did my friend. It takes all the readings with a small electronic pulse. Some people are more sensitive to it than others. They are definitely not for me. That's why I really miss the little finger sensor that they discontinued on the S21.
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Solution
SamsungJustin
Community Manager
Community Manager
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Galaxy Watch

Oh no! I'm so sorry to hear this, David. Can you please reach out to one of our representatives right away with your contact information and model and serial number? We would love the opportunity to speak with you more regarding this. 

 

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