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Astronaut

watch wont receive text message

i have the samsung galaxy active 2 watch. can make calls fine but once disconnected from bluetooth the watch can no recieve text messages.

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: watch wont receive text message

What device are you pairing with your Galaxy active watch 2?

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Samsung Care Ambassador

Re: watch wont receive text message

This may be something that your carrier needs to resolve. When you receive a text, it is targeted for your phone's number. When you are connected via Bluetooth, the phone just sends the info to the watch over Bluetooth. When you are not connected to Bluetooth, your carrier needs to forward the text that your phone received also to your watch's phone number. 

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