I don't know what to do anymore. I have to press my power button 50 times just so the screen will turn on and sometimes whenever I'm on a app the screen goes black as well then I have to do the same thing over again. I've done everything from switching it to smart mode all the way down to a hard reset and the problem is still there. This phone is too expensive for it to constantly have this problem. So can anyone help me? I really do like the phone.
I would definitely see about the Samsung Warranty then. The issue I had with my laptop was a loose wire connection that may require a new screen entirely to replace, but was 100% a manufacturing issue.
If this is the same problem, id imagine it would be covered by Samsung. If you contact them they should be able to send you to a UBreakIFix to get it checked out.
Its hard to tell without seeing the phone in person, but it sounds like it may be a bad connection with the display itself, like a loose solder point or ribbon cable. I had a similar issue with a laptop.
The only thing I can think to try is getting it into the boot up menu, and trying to restart it from there. Most places recommend a factory reset as the last option so if you have everything backed up, it wouldn't hurt to try that too.
How long have you had it? Samsung has a 1 year manufacturers warranty if it is the display connection.
I've done the factory reset about a month ago (lost pretty much everything because I didn't know it had to be backed up on a different thing). I bought it in April.
I would definitely see about the Samsung Warranty then. The issue I had with my laptop was a loose wire connection that may require a new screen entirely to replace, but was 100% a manufacturing issue.
If this is the same problem, id imagine it would be covered by Samsung. If you contact them they should be able to send you to a UBreakIFix to get it checked out.
I have the same issue with my z flip 3. Im just as lost i was told maybe it was condensation i just bought a new one and parked it and am havin problems again
