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Original topic:

Can't redeem the 30% off accessories promo

(Topic created: 08-28-2021 07:33 AM)
Danix
Asteroid
Options
Galaxy Z Flip
Hello, I'm trying to apply the promo but it doesn't work. I already called chatted and reached out to social media support. No one can see the promo.

I'm having trouble applying 30%off accessories on my Flip 3 that I just got. I can select the discounted price. But when I check out the price goes to full price
 For instance, the Aramid cover is 48 on the order page and when added to the cart goes back to full price. Thank you for your help in advance

1 Solution


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Solution
SamsungRyder
Samsung Moderator
Samsung Moderator
Options
Galaxy Z Flip

I completely understand how much this experience has affected you. I wish I was equipped to handle your order information, but instead, I suggest you reach out to our E-Commerce department at, 1-855-726-8721. You'll be in good hands there. Thanks!
 

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2 Replies
userCU9XTCvWcW
Constellation
Options
Galaxy Z Flip
I am having the same problem
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Reply
Solution
SamsungRyder
Samsung Moderator
Samsung Moderator
Options
Galaxy Z Flip

I completely understand how much this experience has affected you. I wish I was equipped to handle your order information, but instead, I suggest you reach out to our E-Commerce department at, 1-855-726-8721. You'll be in good hands there. Thanks!