JUMP TO SOLUTION Solved

Original topic:

Can't use Chrome Internet or Google

(Topic created: 11-22-2023 12:27 AM)
335 Views
ChMaVa1882
Star
Options
Galaxy Z Flip
I have been trying to access Google Internet and Google Chrome all day. But no matter what I tried searching or entering in the search bar. No page wont load anything. Its just a blank white screen. I used Samsung Internet and I had no problems at all. I just had to Unblock my 'pop ups' for a few websites but it ran very smooth. I made sure all my apps were upto date and cleared all my cache. I tried using Chrome again and now it's saying ' Browser is out of date'. But it's not. Did I get banned from Chrome for good??!?? Lol Any feedback would help... Thanks.. 😬

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Z Flip

Hello ChMaVa1882, Welcome to the Community. We understand how frustrating it is when you are unable to use your preferred browser. 

We do have a troubleshooting link that may help:  https://www.samsung.com/us/support/troubleshooting/TSG01001496/

Also, check to see which browser you have set as the default browser.

If these steps do not help, we recommend reaching out to Google for additional assistance, as they are responsible for ensuring their apps are compatible.

View solution in context

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Z Flip

Hello ChMaVa1882, Welcome to the Community. We understand how frustrating it is when you are unable to use your preferred browser. 

We do have a troubleshooting link that may help:  https://www.samsung.com/us/support/troubleshooting/TSG01001496/

Also, check to see which browser you have set as the default browser.

If these steps do not help, we recommend reaching out to Google for additional assistance, as they are responsible for ensuring their apps are compatible.

0 Likes
Reply