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11-14-2020 01:03 PM in
Galaxy Z FlipSolved! Go to Solution.
1 Solution
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11-18-2020 12:17 PM in
Galaxy Z FlipGoogle device protection is somewhat built-in. The service center will need access to your phone. They just need you to make sure there are no screen locks on the phone. To fully remove Google Device Protection, you would need to reset your phone and not set it up again with your account. https://www.samsung.com/us/support/answer/ANS00083965/
I recommend not sending your SIM. By using it in the spare phone, the SIM card will stay active.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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11-18-2020 12:17 PM in
Galaxy Z FlipGoogle device protection is somewhat built-in. The service center will need access to your phone. They just need you to make sure there are no screen locks on the phone. To fully remove Google Device Protection, you would need to reset your phone and not set it up again with your account. https://www.samsung.com/us/support/answer/ANS00083965/
I recommend not sending your SIM. By using it in the spare phone, the SIM card will stay active.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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11-18-2020 12:23 PM in
Galaxy Z Flip