Does anyone have a number for the z care team? I got to them once and can't seem to get back. The situation is really complicated lol. Basically, my zflip3 has stuck pixels, so I sent it in and haven't heard anything in a while. Last email I got was one saying that the phone was being sent back unprepared. Called samaung and they told me they're holding on to it be ause I have samsung care. Then they asked me to trade in my old phone "so they won't charge me." I did the tradein deal with affirm financing so i could try the phone for 3 weeks and ended up sending it in for repair a few days before the trial ended.
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