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Original topic:

Flip3 No update available

(Topic created: 06-26-2023 01:19 PM)
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TreySmith
Astronaut
Options
Galaxy Z Flip
My Flip 3 is currently on Android 11 and One UI version 3.1.1. When i look for an update it tells me it is up to date. Not sure what to do since I'm new to android. I have the zflip 3 5g which should be compatible with the latest software.
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betancd
Comet
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Galaxy Z Flip
Which carrier are you using or is it unlocked? I ask so we can see what the latest version available for that carrier is.

Regardless though, you should be on the June 2023 security update for Android 13.

I would try plugging it into a PC with the PC Smart Switch app. The app will sometimes bypass the OTA update and download directly from the server.
TreySmith
Astronaut
Options
Galaxy Z Flip
Mine in unlocked but I'm using verizon. I'll try the PC suggestion.
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Options
Galaxy Z Flip
I don't think that one gets any more updates . There is a flip 5 am I right on that if so I think it's the only one getting a update bit it's on its last round to.
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TreySmith
Astronaut
Options
Galaxy Z Flip
Flip 4 is the latest and it says there should still be support for the latest software for the 3 online
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Z Flip

Hello TreySmith, Welcome to the Community. We understand the frustration of not being able to update your phone. 

This link provides some options for when an expected update is not available: https://www.samsung.com/us/support/troubleshooting/TSG01203575/#an-expected-update-is-not-available-...

We did find a link to Verizon's software update assistant that may be helpful: https://www.verizon.com/support/knowledge-base-80200/

If you are still unable to update the phone, we recommend reaching out to Verizon for additional assistance.

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