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‎06-24-2023 03:40 PM in
Galaxy Z FlipSolved! Go to Solution.
1 Solution
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‎06-26-2023 01:19 PM in
Galaxy Z FlipHello TreySmith, Welcome to the Community. We understand the frustration of not being able to update your phone.
This link provides some options for when an expected update is not available: https://www.samsung.com/us/support/troubleshooting/TSG01203575/#an-expected-update-is-not-available-...
We did find a link to Verizon's software update assistant that may be helpful: https://www.verizon.com/support/knowledge-base-80200/
If you are still unable to update the phone, we recommend reaching out to Verizon for additional assistance.
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‎06-24-2023 04:09 PM in
Galaxy Z FlipRegardless though, you should be on the June 2023 security update for Android 13.
I would try plugging it into a PC with the PC Smart Switch app. The app will sometimes bypass the OTA update and download directly from the server.
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‎06-24-2023 04:38 PM in
Galaxy Z Flip- Mark as New
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‎06-24-2023 09:14 PM in
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‎06-25-2023 06:19 AM in
Galaxy Z Flip
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‎06-26-2023 01:19 PM in
Galaxy Z FlipHello TreySmith, Welcome to the Community. We understand the frustration of not being able to update your phone.
This link provides some options for when an expected update is not available: https://www.samsung.com/us/support/troubleshooting/TSG01203575/#an-expected-update-is-not-available-...
We did find a link to Verizon's software update assistant that may be helpful: https://www.verizon.com/support/knowledge-base-80200/
If you are still unable to update the phone, we recommend reaching out to Verizon for additional assistance.
