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Original topic:

Galaxy Z Flip 3 mic issues: voice is distorted and there is only static

(Topic created: 05-13-2022 09:11 AM)
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userR2mNedjL8C
Constellation
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Galaxy Z Flip

Whenever I want to make a call or record any voice note or video micriphone is distorted and there's no voice...only static noise

17 Replies
Roxanne55
Nebula
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Galaxy Z Flip
Just upgrade your phone to an ulta 22 and leave the foldable phones alone til the technology impoves.
mariita919
Asteroid
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Galaxy Z Flip
The the issues I can't upgrade. My provider won't let me and I'm pretty much stuck
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Galaxy Z Flip
Buy a used phone locally or on ebay until t mobile can fix yours
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Roxanne55
Nebula
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Galaxy Z Flip
Well if this is your third replacement of a Samsung z flip phone perhaps it time to discuss with customer service at Samsung
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mariita919
Asteroid
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Galaxy Z Flip
Yeah, I'm truly hate this phone
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User_name
Black Hole
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Galaxy Z Flip

what kind of issues..? 

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mariita919
Asteroid
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Galaxy Z Flip
2 of them the screen lifted from where it folds and this one the mic doesn't work
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Z Flip

Hello, I understand how frustrating it is when the mic of the phone is not working. This article provides four sections of troubleshooting with several steps within each one. https://www.samsung.com/us/support/troubleshooting/TSG01001249

Please follow each section step-by-step for the best possible resolution.

 

Once the troubleshooting is complete, if the mic is still not working then it is recommended to have the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting contact customer support at 1-800-726-7864.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html