JUMP TO SOLUTION Solved

Original topic:

Galaxy flip3 5g screen little red and green light

(Topic created: 04-16-2022 05:27 PM)
Members_Qt0swPP
Constellation
Options
Galaxy Z Flip

I have a galaxy flip3 5g and it is working well, but today I noticed  2 little red lights like a point in the screen,  and a little green light.  My phone is in really good condition like new. I bought it 8 months ago and I would like to know if the warranty covers  those things. I'm doing it right  because I don't want to let the times past and that it get worse and not to be able to claim the warranty  I let you a picture 

IMG-20220416-WA0041.jpg

IMG-20220416-WA0042.jpg

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Z Flip

Hello, I can certainly understand how frustrating it is when your device is not working as designed. Since you have already exhausted all troubleshooting, the next step would be a service repair. Please feel free to reach out to us directly via one of the following options and include a link to this thread.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
4. UbreakIfix which is a Samsung Authorized walk-in service center: https://www.samsung.com/us/support/ubreakifix
5. Private message: http://bit.ly/2Kq3zL5

View solution in context

0 Likes
Reply
2 Replies
JMill
Cosmic Ray
Options
Galaxy Z Flip
If the dots are constantly there then the pixels may be bad.
I'm no engineer, but I'd say the pixels are dead or dying. However, a dead pixel usually isn't red or green.
I've not encountered a dead pixel situation in yrs, probably when flat panels first replaced crt's.
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Z Flip

Hello, I can certainly understand how frustrating it is when your device is not working as designed. Since you have already exhausted all troubleshooting, the next step would be a service repair. Please feel free to reach out to us directly via one of the following options and include a link to this thread.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
4. UbreakIfix which is a Samsung Authorized walk-in service center: https://www.samsung.com/us/support/ubreakifix
5. Private message: http://bit.ly/2Kq3zL5

0 Likes
Reply