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04-16-2022 05:27 PM (Last edited 12-10-2023 03:21 PM by SamsungChelsea ) in
Galaxy Z FlipI have a galaxy flip3 5g and it is working well, but today I noticed 2 little red lights like a point in the screen, and a little green light. My phone is in really good condition like new. I bought it 8 months ago and I would like to know if the warranty covers those things. I'm doing it right because I don't want to let the times past and that it get worse and not to be able to claim the warranty I let you a picture
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04-20-2022 08:24 AM in
Galaxy Z FlipHello, I can certainly understand how frustrating it is when your device is not working as designed. Since you have already exhausted all troubleshooting, the next step would be a service repair. Please feel free to reach out to us directly via one of the following options and include a link to this thread.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/
3. Or you can use the following link below to request service. https://www.samsung.com/us/
4. UbreakIfix which is a Samsung Authorized walk-in service center: https://www.samsung.com/us/
5. Private message: http://bit.ly/2Kq3zL5
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04-16-2022 11:10 PM in
Galaxy Z FlipI'm no engineer, but I'd say the pixels are dead or dying. However, a dead pixel usually isn't red or green.
I've not encountered a dead pixel situation in yrs, probably when flat panels first replaced crt's.
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04-20-2022 08:24 AM in
Galaxy Z FlipHello, I can certainly understand how frustrating it is when your device is not working as designed. Since you have already exhausted all troubleshooting, the next step would be a service repair. Please feel free to reach out to us directly via one of the following options and include a link to this thread.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/
3. Or you can use the following link below to request service. https://www.samsung.com/us/
4. UbreakIfix which is a Samsung Authorized walk-in service center: https://www.samsung.com/us/
5. Private message: http://bit.ly/2Kq3zL5