My phone updated yesterday, and after the update the speaker sounds terrible like it blew up, I hardly use the phone as it is my second phone pretty disappointed about this tbh
Once the troubleshooting is complete, if the speaker is still not working then it is recommended to have the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location.
If the phone needs to be shipped in for service, you can contact customer support at 1-800-726-7864 to create a ticket, or by reaching out to our Facebook or Twitter Support teams or our Live Chat team. Please note, Samsung does not provide loaner devices during the service process. Ship-in service is approximately 7-14 business days, including the ship times.
Once the troubleshooting is complete, if the speaker is still not working then it is recommended to have the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location.
If the phone needs to be shipped in for service, you can contact customer support at 1-800-726-7864 to create a ticket, or by reaching out to our Facebook or Twitter Support teams or our Live Chat team. Please note, Samsung does not provide loaner devices during the service process. Ship-in service is approximately 7-14 business days, including the ship times.
