Original topic:

Last update messing with text settings.

(Topic created: 09-17-2023 01:13 PM)
Galaxy Z Flip
I am still having an issue with all of the text presets above the keyboard on my ZFlip 3 5g since the last update. 

It took the GIF button out of the shortcut menu (above the keyboard by emoji button). Every time I go to use it, even after I relocate it to the shortcut bar, it is missing and I have to pull it back into shortcut bar...

Can this get a patch please? Driving me nutty...
1 Reply
Community Manager
Community Manager
Galaxy Z Flip

Hello Carne, Welcome to the Community. We understand the frustration of the keyboard settings not maintaining the customizations. 

This article provides some troubleshooting steps that may help: https://www.samsung.com/us/support/troubleshooting/TSG01209532/

If the settings continue to change, please submit an error report through the Members app to provide the information to the developers. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/