Jake5464
Cosmic Ray
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ā10-20-2023 12:41 PM (Last edited ā10-20-2023 12:47 PM ) in
Galaxy Z Flip
So for some reason when my Flip5 is in my pocket the cover screen seems to access my Wallet app over and over. I know this because one time I took my phone out of my pocket and there was a message saying I had 2 more times out of 10 times to try to access my Wallet with the correct passcode. Also there have been times when I went to use my Wallet to pay and when I swiped up I got the setup screen and had to reactivate my cards due to the issue I mentioned earlier. I have had to reactivate my cards several times since having this phone. I have the accidental touch feature on for the display but that doesn't seem to work for the cover screen. I cannot seem to find a feature like that in the Cover Screen settings. Anyone else having this issue?
Thanks!
samsungwallet coverscreen accidentaltouch
5 Replies
Jess04
Sun
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ā10-20-2023 01:19 PM in
Galaxy Z Flip
Do you have a lock on your screen or the double tap to wake turned on?
Jake5464
Cosmic Ray
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ā10-20-2023 01:34 PM in
Galaxy Z Flip
I do have a lock on my screen. And checked settings and didn't find a way to turn off the double tap to turn on the cover screen.
Jess04
Sun
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ā10-20-2023 01:48 PM in
Galaxy Z Flip
If you turn these off the same would happen on your cover display. That should prevent the phone from randomly turning on in your pocket.
Jake5464
Cosmic Ray
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ā10-20-2023 04:32 PM in
Galaxy Z Flip
I'll give that a try. Thanks
Jake5464
Cosmic Ray
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ā11-08-2023 02:44 PM in
Galaxy Z Flip
So I've tried turning off always on display and the double tap to turn on and off the screen and I am still getting an occasional error message saying I have entered my PIN incorrectly over 10 times and so Samsung Wallet is deleting my card info and making me reinitialize my payment cards. Any other suggestions on how to keep this issue from happening? Thanks!

