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Samsung galaxy z flip 5 Hinge issue

(Topic created: 09-06-2023 12:15 PM)
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PVR
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Galaxy Z Flip
Hi I bought my samsung galaxy z flip 5 3 weeks ago I have noticed that the hinge is not opening completely the screen is tilted forward just a little bit. Need a solution for this

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Samsung_Moderator
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Galaxy Z Flip

Hello PVR, We understand the concern of the Flip 5 not fully opening. We recommend the following for the phone not opening, check for possible dust and debris. You can also try cleaning the phone: https://www.samsung.com/us/support/answer/ANS00086342

If these steps do not help, it is recommended to have the phone serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location  or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Z Flip

Hello PVR, We understand the concern of the Flip 5 not fully opening. We recommend the following for the phone not opening, check for possible dust and debris. You can also try cleaning the phone: https://www.samsung.com/us/support/answer/ANS00086342

If these steps do not help, it is recommended to have the phone serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location  or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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