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Screens going out on the flip 3 5g?

(Topic created: 10-11-2022 06:48 PM)
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Jazz810
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Galaxy Z Flip

Anybody know anything about this. 

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Samsung_Moderator
Community Manager
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Galaxy Z Flip

Hello, We know the importance of a working screen on the Flip3. Have you tried the steps here for a blank display, such as charging the phone or a forced restart? https://www.samsung.com/us/support/troubleshooting/TSG01001470/

If these steps are not helpful, it is recommended to have the phone evaluated at an authorized service location. 

You can use the following link to find a list of service centers in the U.S. : http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Z Flip

Hello, We know the importance of a working screen on the Flip3. Have you tried the steps here for a blank display, such as charging the phone or a forced restart? https://www.samsung.com/us/support/troubleshooting/TSG01001470/

If these steps are not helpful, it is recommended to have the phone evaluated at an authorized service location. 

You can use the following link to find a list of service centers in the U.S. : http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html