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Trying to Register my phone

(Topic created: 05-21-2022 05:24 AM)
AJMeyer
Astronaut
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Galaxy Z Flip

I've been trying to register my phone but keeps saying it's not a US imei number. Any suggestions?

 
 
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Z Flip

Thank you for that information. If you have performed all of the steps in the following article and the registration still fails, please send a private message with the model code and IMEI number of the phone so I may look into this further for you. http://bit.ly/2XERsky

How to register a Samsung product with your Samsung account 

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AndrewMP
Astronaut
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Galaxy Z Flip
There two types of IMEI numbers there's the regular IMEI number than IMEI eSIM, make sure your using the regular one. if that doesn't work try the eSIM, if that doesn't work either that means your phone is not unlocked if I'm correct don't quote me on that though.