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Original topic:

Unable to switch my Z Flip 3 to eSim with Cricket

(Topic created: 10-14-2022 09:22 PM)
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ChazzP12
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Galaxy Z Flip

I have Z Flip 3 with Cricket (which I believe in their last app update it said it suuported eSim, but I can't switch my sim card to eSim (not really sure how to do that without calling them) & I was trying T-Mobile (even tho I don't like them, but there freebie subscriptions are nice) & the other I tried was Verizon for eSim... when I tried to add service to it, it wouldn't let me... (see pictures) one time it said "your mobile plan isn't ready yet... The other said "your mobile plan is already being used on another device"... I don't have any other plans or service... Is there a fix to this?

 
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Z Flip

Hello, We understand the importance of being able to use an eSIM. This article provides the steps for activating an eSIM. https://www.samsung.com/ae/support/mobile-devices/how-to-use-and-set-up-esim/

If these settings are not available or the steps not successful, please reach out to your service provider for additional assistance wiht their services. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Z Flip

Hello, We understand the importance of being able to use an eSIM. This article provides the steps for activating an eSIM. https://www.samsung.com/ae/support/mobile-devices/how-to-use-and-set-up-esim/

If these settings are not available or the steps not successful, please reach out to your service provider for additional assistance wiht their services.