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‎09-03-2021 04:39 AM (Last edited ‎09-09-2021 09:54 PM ) in
Galaxy Z FlipSolved! Go to Solution.
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‎09-03-2021 07:33 AM in
Galaxy Z Flip- Mark as New
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‎09-03-2021 07:38 AM in
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‎09-03-2021 09:41 AM in
Galaxy Z FlipCan you check to see which app is consuming more battery under battery settings? May be that will give you a clue as to what is going on.
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‎09-03-2021 12:17 PM in
Galaxy Z FlipWhat model number, carrier and software build do you have?
Software build: (settings > about phone > software information - last 4 digits of SW build number)
have you checked what apps are using your battery the most? settings > battery and device care > Battery - tap on image
submit an error report on members app > + button > error report
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‎09-03-2021 12:26 PM in
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‎09-03-2021 01:12 PM in
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‎09-03-2021 01:24 PM in
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‎09-03-2021 01:58 PM in
Galaxy Z FlipI'm in UK, and the some problem. It overheating doing basics things. I reset the phone without using backup but still the some.
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‎09-07-2021 09:40 AM in
Galaxy Z Flipcould you check if some app is using a lot of battery? It'll cause phone to heat up in such cases.
For example, an app could be using cellular data as part of a requirement in keeping up-to-date... play store or galaxy store apps may be updating at weak signal which will ramp up the power to boost connection strength... etc.
There are handful of reasons the phone might overheat.
If you are not seeing overheat warning message, it should be fine.. I would suggest just optimize the battery for few days and see if the issue persists, as well as use the Nice Catch to see any apps running in the background that seems unnecessary.
If after few days things aren't getting better or you still can't figure out the cause, then either take the phone to UBreakIFix for a battery checkup or submit an error report to Samsung Members app right after the heating issue is observed again (submitting anytime within 30min should be good enough).
