Original topic:

Z Flip 3 Overheating

(Topic created: 09-10-2021 07:49 AM)
Galaxy Z Flip
I have 2 flip phones and both are experiencing overheating during regular tasks. Especially the top part. Sometimes when the phone is shut close. It looks like we're not the only ones having this. Do you guys have similar issues? Anything we can do about?

11 Replies
Galaxy Z Flip
I just got the flip 3 directly from the T-Mobile warehouse 2 days ago and the backside of the phone where the. Cameras are located has been hot Everytime I use any and all apps in it. It gets even hotter to the touch when it's on its unused and being charged with the USB cord it came with. Both my wife and I are having this same heating issues.
Community Manager
Community Manager
Galaxy Z Flip

Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Give this link a try: https://www.samsung.com/us/support/answer/ANS00076952/ You can also try clearing the cache partition of the phone.

  1. Turn off the device.
  2. Press and hold the Volume Up key, then press and hold the Side key.
  3. When the green Android logo displays, release all keys ('Installing system update' will show for about 30 - 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight wipe cache partition.
  5. Press Side key to select.
  6. Press the Volume down key to highlight yes, them and press the Side key to select.
  7. When the wipe cache partition is complete, Reboot system now is highlighted.
  8. Press the Side key to restart the device.

If your phone is getting too warm to touch, repairs would be recommended in order to have the technicians evaluate the device. You can use the following link to find a list of service centers in the U.S. that can do the repair:  https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864. 

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 







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